Shipping fees are calculated based on your location, the size and weight of your order, and the shipping method you select at checkout. You’ll see the shipping fees displayed during the checkout process, after you enter your shipping address. This allows you to review the total cost before finalizing your order.

Orders typically ship within 1 to 3 business days. Delivery timelines may vary depending on your location and the shipping method selected. Estimated delivery times will be provided at checkout, ensuring you are informed about when to expect your order.

Have an account?

Login and head over to your dJems account and select "My Orders" to review your order status. Once your order is packed and ready to ship, you’ll receive a tracking number via email so you can keep an eye on its activity while it makes its way to you.

Don't have an account?

You can still create an account now using the same email address used to place the order and it will then appear under "My Orders".

Our team works hard to get your order dispatched as quickly as possible, and so we’re unable to guarantee any cancellation requests or changes to your order. Please reach out to our Customer Service Team at info@djems.net and we will do our best to support you.